Delivery & questions
A little clarity,
before you order.
Where do you deliver?
UK delivery availability, cost and preparation time are confirmed before ordering.
How do I place an order?
Choose a gift, add it to your gift bag and prepare your WhatsApp enquiry. We agree the contents, personal touches, price and delivery before accepting your order.
Can I personalise a gift?
Yes. Share a name, colours, design idea and message through Custom Orders.
What is included in each gift?
Check the product details. Sample photographs illustrate designs; final contents and quantities are confirmed before purchase.
Can I request another service?
Describe your request in Custom Orders. We will discuss whether it is possible and agree any additional price.
How do I pay?
We start with a WhatsApp conversation. Payment arrangements are confirmed before ordering. Online checkout will be introduced later.